Cookies

This website uses cookies to assist in core services to support your use of our website

Cookies on this website

Like most websites we use 'cookies' to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. Cookies 'remember' bits of information from your visit to the site.

A cookie is a simple text file that's stored on your computer or mobile device by a website's server. Only that server can retrieve or read the contents of that cookie. Each cookie is unique to your web browser. So if we put a cookie on your computer, it can't be read by any other website.

We use two types of cookie:

  • session cookies: These last as long as your current visit to the site, or for up to a limited amount of time if you keep the site open without using it. They mean you don't have to keep re-submitting information as you move through the site or carry out transactions
  • persistent cookies: These remember information from previous visits, for example names and details for online forms. They are used to collect anonymous statistics about how many people use the site, and to maintain any settings (such as accessibility) you have changed

How we use cookies to collect statistics

To improve our service we collect anonymous web statistics using a web service called Google Analytics.

They store several cookies on users' computers or mobiles devices to tell us how many people have visited each web page, how they got there, and where they navigated to from there. The data collected is completely anonymous and does not store any personal details.

Changing your cookie settings

You can change your computer settings at any time to accept all cookies, to notify you when a cookie is issued, or not to receive cookies. How you do this depends on your web browser.

Find out more at on the About Cookies website

Our site cookies

Cookie ExpirationDescription
_ga1 yearUsed to distinguish users.
_gcl_au2 monthsTracks conversions for AdWords
_ga_*1 yearUsed to persist session state.
_clck1 yearStores a unique user ID to track web analytics for Microsoft Clarity.
_clsk1 dayRecords multiple page view for MS Clarity, anonymously.
CLID1 yearIdentifies first time visitor to a site with MS Clarity tracking, anonymously.
MUID1 yearIdentifies unique web browsers visiting the site for MS Clarity, anonymously.
_fbp3 monthsTracks user interactions and links them to interactions on Facebook, anonymously
klaro1 monthStores user consent for cookies.
test/test_cookie1 dayUsed to test connection to LocalIQ campaign analytics.

ga* We have a number of Google Analytics tracking codes for different stakeholders that follow the pattern _ga_ followed by an assortment of letters and numbers which track both anonymous and non-anonymous user data. This data is is used in accordance with Google's privacy terms which can be viewed here.

You can also find more information on Google's measurement cookies here, but please be aware we only measure specific conversions with Google Adwords tracking.